Office support volunteer

Under the supervision and guidance of the K&DCC administrator, provide reception and office support to staff, volunteers & customers

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About the opportunity

Role Title: Office support volunteer
Hours of work: Flexible hours to suit volunteer 09.15 – 1pm sessions (Tuesday – Friday)
Base: Knighton & District Community Centre (K&DCC)
Accountable to: Ceri Brown

Responsibilities/Tasks

To read & familiarise yourself with K&DCC volunteer policies and guidelines (located on K&DCC website – volunteer section/paper copies available)
To read & sign the volunteer agreement
To attend a volunteer induction
To attend bi-monthly volunteer supervision group (not mandatory)
To attend any relevant training needed to fulfil the role
Customer service
Answering telephone calls, and ensuring messages are relayed in a timely manner to relevant personnel
Designing posters, flyers and leaflets
Laminating posters, and distribution to local community
Supporting staff in keeping the notice boards, and leaflet racks in a professional and engaging manner
Maintaining office processes
Supporting staff in any administration duties as required

Personal qualities/skills required

Willingness to process DBS
Good listening and communication skills
Good understanding of IT systems, computer packages, emailing & social media
Friendly & patient attitude
Reliable

If you are interested in applying for this role please contact:

knightonhubcoordinator@gmail.com or call 07570 258511

Reviewed: January 2023
Next Review: January 2024

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